This Privacy Policy has been prepared to ensure the protection of users’ data and compliance with the Personal Data Protection Law applicable in the Kingdom of Saudi Arabia. Personal data refers to any information that can be used, directly or indirectly, to identify an individual.

By using this website, you agree to the terms set out in this Privacy Policy.

1. Data We Collect

We may collect the following personal data:

Full name
Email address
Mobile number
Postal address

2. Methods of Data Collection

Personal data is collected through:

Directly, when you register, place an order, or contact us.
Indirectly, through cookies used while browsing the website.

3. Purpose of Data Collection

We use personal data for the following purposes:

Completing registration and purchase processes.
Improving user experience and personalizing content.
Responding to inquiries and complaints.
Sending updates, notifications, and promotional offers (where consent is given).
Analyzing data to improve service quality.

4. Data Protection

We are committed to protecting your personal data by:

Storing data on secure servers داخل the Kingdom of Saudi Arabia.
Using encryption technologies and network security measures.
Restricting data access to authorized personnel only.

We also use SSL technology to secure sensitive information, and payment data is not stored on our servers.

5. Cookies

We use cookies to enhance website performance, including:

Remembering shopping cart contents.
Saving user preferences.
Analyzing user behavior to improve services.

You may control cookies through your browser settings; however, disabling them may affect certain website features.

6. Data Sharing

We do not sell or exchange personal data with third parties, except in the following cases:

With website operation partners or authorized service providers, while ensuring data confidentiality.
When disclosure is required by law or regulatory authorities.

Non-personal data may be shared for statistical or marketing purposes.

7. Data Subject Rights

Data subjects have the following rights:

The right to know how their personal data is collected and used.
The right to access their personal data.
The right to request correction of inaccurate data.
The right to request deletion of data, unless legally prohibited.
The right to withdraw consent for data processing.

These rights may be exercised by contacting us through the details below. We will respond within 7 business days at no cost.

8. Legal Basis for Data Collection and Processing

Personal data is collected and processed based on the user’s consent. The user has the right to withdraw consent at any time, unless there is a legal or contractual obligation requiring continued processing.

9. Data Retention and Disposal

We retain personal data for a period not exceeding three (3) years from the date of collection, unless a longer retention period is required by law or contract. After this period, data is securely destroyed to prevent recovery or reuse.

10. Data Breach Notification

In the event of a personal data breach, users will be notified within 7 business days via email and/or the website.

11. External Links

The website may contain links to external websites for which we are not responsible. Please review the privacy policies of those websites before using them.

12. Personal Data Protection Officer

The management of [Store Name] is responsible for protecting personal data and handling related requests and complaints. You may contact us via:

Email: [email protected]
Mobile: 00000

13. Complaints and Inquiries

For any complaints or inquiries regarding this Privacy Policy or the processing of your personal data, please contact us via the email listed above.

14. Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. Users will be notified of any changes, and continued use of the website constitutes acceptance of the updated policy.

15. Governing Language

The Arabic version of this Privacy Policy is the official and governing version. In case of any discrepancy between the Arabic version and any translation, the Arabic version shall prevail.

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